In today’s post financial crisis environment, banks face a costly and complex web of challenges that have become their new normal. Customers are now more savvy, demanding and less loyal. New regulations continue to emerge that require more granular and frequent demonstrations of governance and control. The ability to understand risk well enough to act on insights remains a challenge. And capital remains scarce, requiring a tighter focus on operational efficiency and decisions that are both risk-informed and capital adjusted. The competition for profitable returns in this marketplace is extreme. In order to meet the challenges of the “new normal,” banks need a way to transform massive volumes of organizational data into actionable insights and strategies – Business analytics is the perfect tool.

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